“Really great service, thank you. The information on the website made it easy to find the correct replacement parts for my fire (coals and base/sides). I forgot to add my email to the order (sorry!), but everything still arrived quickly and was very well packaged. I’ll definitely use the website again when I need to. — Joy D., UK”

“I found the website easy to use when placing my order, but what really stood out was the guidance provided by the gentleman who completed the delivery. If enthusiasm could be bottled and sold, he’d make a fortune. — Steve C., UK”

“From order to receipt of the product was an easy process. I was kept informed throughout and everything was delivered on time. Would highly recommend. — Chris M., UK”

“Prompt service from start to finish. From ordering to delivery was only a couple of days. The parcel was well packed and everything arrived undamaged. Last time I had a small issue after leaving it unopened for a while, but customer services replaced the damaged piece without charge, which was very much appreciated. — Mrs M. P., UK”